GDPR Compliance Policy

At EWeb Pros (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This policy outlines how we collect, process, and protect your personal data.

1. Data Controller and Data Protection Officer

We are the Data Controller of your personal data, which means we are responsible for how it is collected and used.
For any inquiries about how we handle personal data, please contact us.

2. Types of Personal Data We Collect

We may collect the following types of personal data:

Identification Data: Name, address, phone number, and email address.
Transaction Data: Payment details, billing information, and service usage details.
Technical Data: IP address, browser type, device type, and usage data collected via cookies or other tracking technologies.
Communication Data: Email communications, inquiries, and feedback.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: You provide explicit consent when you sign up for our services, contact us, or subscribe to our newsletter.
Contractual Necessity: We need to process your personal data to fulfill the terms of the services you have requested or to enter into a contract with you.
Legal Obligation: We may need to process your data to comply with legal obligations (e.g., tax or accounting requirements).
Legitimate Interests: We may process your data to protect our legitimate business interests, such as improving our website or marketing our services.

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

To provide and improve our web development and design services.
To process payments and fulfill orders.
To communicate with you about updates, promotions, and inquiries.
To analyze website traffic and enhance user experience.
To comply with legal and regulatory obligations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Once this period expires, we will securely delete or anonymize your data.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data, subject to certain exceptions.
Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data, especially for direct marketing purposes.

To exercise any of these rights, please contact us at [Your Email Address].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access control. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Third-Party Processors

We may share your personal data with third-party service providers (e.g., payment processors, email marketing platforms, or analytics services) who help us run our business. These third parties are obligated to process your data in accordance with our instructions and comply with GDPR requirements.

9. International Transfers of Personal Data

Your personal data may be transferred and processed in countries outside the European Economic Area (EEA). If we transfer your data outside the EEA, we will ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

10. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance user experience, analyze website traffic, and for marketing purposes. For more information, please refer to our Cookie Policy.

11. Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. In the UK, this would be the Information Commissioner’s Office (ICO). For other countries, please contact the relevant data protection authority.

12. Changes to This Policy

We may update this GDPR Compliance Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.

13. Contact Us

If you have any questions or concerns about our GDPR Compliance Policy or how we handle your personal data, please contact us.

At EWeb Pros, we transform ideas into reality with our expert web development and design services. Let us help you build a digital presence that’s not only visually stunning but also strategically effective.